Terms and Conditions

Terms and Conditions for Cavi Care Ltd These terms and conditions (“Terms”) govern your use of the Cavi Care website, www.cavicare.co.uk (“Website”), and any services or products provided by Cavi Care when you contact us by telephone at 0800 009 6160 (“Telephone”).

By using the Website or contacting us by Telephone, you agree to be bound by these Terms.

1. Services Cavi Care provides cavity wall insulation removal services, as well as other related services. We will use reasonable efforts to perform the services in accordance with industry standards and applicable laws and regulations.

2. Payment We will provide you with a quote for the cost of the services, which may include a breakdown of any additional costs or expenses, such as travel expenses, equipment rental fees, or disposal fees. Unless otherwise agreed in writing, payment is due upon completion of the services. We accept payment by cash, cheque, or bank transfer.

3. Cancellation and rescheduling If you need to cancel or reschedule your appointment, please contact us as soon as possible. We reserve the right to charge a cancellation fee if you cancel your appointment without giving us reasonable notice.

4. Limitation of liability We will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the services, including, without limitation, loss of profits, loss of revenue, loss of business, or loss of data. Our liability for any direct damages arising out of or in connection with the services will be limited to the amount you paid for the services.

5. Warranty We warrant that the services will be performed with reasonable care and skill. If you believe that we have not performed the services in accordance with this warranty, please contact us as soon as possible.

6. Intellectual property The Website and any content on the Website, including text, graphics, logos, and images, are the property of Cavi Care or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, or display any content on the Website without our prior written permission.

7. Indemnification You agree to indemnify and hold harmless Cavi Care, its employees, contractors, and service providers, from any and all claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with your use of the Website or services provided by Cavi Care.

8. Governing law and jurisdiction These Terms will be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to these terms We may update these Terms from time to time to reflect changes in our practices and legal requirements. We encourage you to review these Terms periodically for any updates. 10. Contact us If you have any questions or concerns about these Terms, please contact us using the following details: Cavi Care Ltd Address: 5 Bryngwili Road, Hendy, Sa4 0xb, Telephone: 0800 009 6160 Email: info@cavicare.co.uk